Thank you for choosing H2S. We value your trust in our products and aim to ensure your satisfaction. If you are not fully satisfied with your purchase, please review our Refunds and Cancellations Policy below.
Order Cancellation
You can cancel your order within 14 days of receiving the product. To cancel, please contact us with a clear statement via:
Email:
Contact Form:
Refunds will be processed within 14 days of receiving the returned item, using the original payment method, at no extra cost to you.
Return Conditions
To be eligible for a return, the following conditions must be met:
The product must be unused, in original packaging, and purchased within the last 14 days.
Certain items, such as personalized products, opened hygiene items, or items past their expiry date, are non-returnable.
Please Note: Refunds are only available for regular-priced products. Sale items cannot be refunded unless required by law.
Returning Goods
You are responsible for shipping costs and risks when returning products. We recommend using a trackable and insured shipping method. Send returns to: 2ND FLOOR, GYANJYOTI BHAVAN, PLOT NO.90, DHADIWAL LAYOUT, SUYOG NAGAR, BEHIND RANJANA CELEBRATIONS, NAGPUR-440015
We cannot issue refunds without receiving the product or proof of delivery.
Gifts
If marked as a gift, you will receive a gift credit for the return value.
If not marked as a gift, the refund will be sent to the original purchaser.
Contact Us
For any queries about returns or refunds, reach out to us:
